Frequently Asked Questions (FAQ)

We’ve put together answers to some of the most common questions about Top Tier Motivation. If you don’t see your question here, feel free to contact us and we’ll be glad to help.

🛒 Orders & Products

Q: What sizes do you offer?
A: Most of our tees are available in S–4XL, but sizing may vary by product. Check the Sizing Guide on each product page for exact measurements to ensure the perfect fit.

Q: How do I know if the shirts fit true to size?
A: Our products are generally true to size, but if you prefer a more relaxed fit, we recommend sizing up.

Q: Will you be adding more designs?
A: Yes! We’re always working on fresh motivational designs. Sign up for our email list to be the first to know about new drops and exclusive offers.

🚚 Shipping & Delivery

Q: Do you offer free shipping?
A: Yes! We offer free shipping on all U.S. orders over $50.

Q: How long will it take to receive my order?
A: Most orders are processed within 2–4 business days and shipping typically takes 5–7 business days in the U.S. International shipping times vary by location.

Q: Do you ship internationally?
A: Yes, we ship in the U.S., Europe, Canada, and Australia at the moment! International shipping costs and delivery times will be calculated at checkout.

🔄 Returns & Exchanges

Q: What is your return policy?
A: We accept returns and exchanges within 30 days of delivery as long as the item is unworn, unwashed, and in its original condition.

Q: How do I start a return or exchange?
A: Just contact us at tptmotivation@gmail.com with your order number, and we’ll guide you through the process.

Q: What if my item arrives damaged or incorrect?
A: We’ll make it right! Reach out to us immediately, and we’ll send you a replacement at no extra cost.

💳 Payments & Security

Q: What payment methods do you accept?
A: We accept all major credit cards and Shop Pay.

Q: Is my payment information secure?
A: Absolutely. Our store is powered by Shopify’s secure checkout, and your payment details are encrypted and protected.

👕 Care Instructions

Q: How should I wash my motivational tees?
A: To keep your shirt looking fresh:

  • Machine wash cold, inside out

  • Use mild detergent

  • Tumble dry low or hang dry

  • Avoid ironing directly over the print

📩 Still Have Questions?

We’re here to help! Reach out anytime via our Contact Page or email us at tptmotivation@gmail.com.